Privacy Policy

About the Privacy Policy
Tokyoing protects users’ personal information by implementing strict security measures and properly managing personal information based on the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003).

About Personal Information
The term “personal information” as used in this Privacy Policy means information about a living individual that can identify an individual by name, date of birth, or other description contained in such information (including information that will allow easy reference to other information thereby enabling the identification of the individual).

About the Personal Information Collected
Tokyoing may receive personal information from users, including their name and e-mail address, through a registration in order to contact users or to confirm their identity. You can connect your Tokyoing account to your accounts on third party services like Facebook, Twitter or Google+, in which case we may collect and store information identifying your account with the third party service. We use the information to help you connect and share public content with your friends and followers.
About the Purpose of Use of Personal Information
Tokyoing uses the personal information it receives from users only in the following ways:
1. to provide support to members regarding Tokyoing’s services;

2. to notify members about information on new information and services;

3. to confirm registration for members-only services;

4. to clarify the cause of and resolve any technical malfunctions;

5. to conduct research and surveys for progressing service;

6. to use for collecting and analyzing information to be used within Tokyoing;

7. to use as a source of information for materials to be prepared for explaining Tokyoing’s services;

8. to confirm the contents of information such as reviews posted by user if actions have been taken that breach the Terms of Service, or that could possibly breach the Terms of Service; and

9. to otherwise manage the website appropriately.

Supervision of Subcontractors
Tokyoing may delegate all or part of the handling of personal information to a third party within the scope required to achieve the purpose of use. In this case Tokyoing shall, in principle, clarify in the subcontract agreement the measures the trustee should take regarding safe management of personal information and shall conduct necessary and appropriate supervision of the trustee.

Restrictions on the Purpose of Use
Tokyoing shall handle personal information obtained within the scope of the purpose of use. If handling personal information outside the scope of the purpose of use, Tokyoing shall obtain the consent of the user before doing so, except in the following cases:
1. the use is based on laws and ordinances;

2. the use is required to protect a person’s life, body, or assets and Tokyoing judges that urgency is required; or

3. Tokyoing is required to cooperate with the government, a local public body, or party that has undertaken delegation from the government or a local public body, regarding the performance of business provided by law or ordinance, and obtaining the consent of the person could hinder performance of the business.

About Provision of the Personal Information Collected
Tokyoing shall not provide to a third party the personal information it receives from a user without the consent of the user

About the Management of Personal Information
1. Tokyoing has taken all possible security measures to ensure that it protects users’ personal information and to ensure the use of the personal information in accordance with the users’ intent. Personal information is saved in a space that cannot be accessed by general users. Tokyoing has also exercised extreme care in preventing the loss, misuse, unauthorized use, release, alteration, or destruction of data.

2. Tokyoing may, from time to time, copy and keep data to restore Tokyoing’s facilities.
Disclosure of the Personal Information

If a user requests Tokyoing to disclose its personal information, Tokyoing shall respond to that request without delay, except in the following cases:
1. the disclosure could damage the life, body, or assets of a user or a third party, or prejudice other rights or interests of a user or a third party;

2. the disclosure could significantly interfere with proper performance ofTokyoing’s business; or

3. the disclosure breaches any law or ordinance.
Amendment to the Personal Information
If a user requests Tokyoing to amend, add to, or delete (“Amend” or “Amendment”) the contents of personal information for the reason that the personal information is incorrect, Tokyoing shall, without delay, conduct a necessary investigation within the scope required to achieve the purpose of use, unless special procedures are provided for in other laws or ordinances. On the basis of the results of the investigation, Tokyoing shall Amend the contents of the personal information and notify the user of that Amendment.
Tokyoing is not liable if a user uses the functions of the service provided by Tokyoing to provide or release personal information to a third party.

About Changes to the Privacy Policy
Tokyoing may change all or part of the Privacy Policy at any time.

About Cookies
Tokyoing’s websites includes some pages which use a technology called a cookie. Cookies are sometimes saved as data made up of alphanumeric characters sent within a user’s computer through the service being used. Tokyoing sometimes uses cookies in order to customize the website to suit individual customers’ needs and to refine the contents of the website or services for increased satisfaction.
Through the use of these cookies, users are able to use personal user services such as being saved the trouble of inputting information when they revisit the website, viewing their registered information at a glance, and being addressed by their personal name. However, these cookies do not identify users’ personal information.
Tokyoing may analyze and release information gathered through cookies for statistical purposes but this information does not include information whereby users can be identified.
Through configuring their browser the user can cause cookies to become invalid or warnings to be displayed when cookies are saved. However, if cookies are made invalid, it is possible that the user may not be able to use all or part of Tokyoing’s website or service.

About the Use of Cookies and Web Beacons by Advertising Companies
Cookies are sometimes used by third-party advertising companies or third-party advertising delivery systems on Tokyoing website. Users can refuse such use of cookies by configuring their web browser.
Tokyoing may use web beacons to investigate status of use and to measure effectiveness. Information included in the web beacons is not associated with information whereby individuals can be identified.

Inquiries Regarding the Handling of Personal Information
Tokyoing shall properly and promptly process complaints regarding use, provision, disclosure, or Amendment of personal information, or other complaints regarding the handling of personal information. Those complaints should be directed to: